FAQ's - Lifoti Store
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FAQ's


FIND OUT MORE ABOUT LIFOTI

Should you require help or additional information, please contact our Client Services at merch@lifoti.com where one of our dedicated advisers will be happy to assist you. Alternatively, you may contact them at any time by email using the Contact Us form or on Twitter at @lifotimagazine
The Lifoti Store website presents the entire current collection of handbags, travel bags, wallets and small leather goods, fashion jewelry, belts, scarves and accessories, sunglasses, shoes, agendas, books and pens, watches, fine jewelry and ready-to-wear. Discover the complete Lifoti product offer by clicking on the COLLECTIONS tab on store.lifoti.com. Should you require further information about Lifoti products, please do not hesitate to contact Client Services where one of our dedicated client service advisers will be happy to assist you.
Lifoti products are sold exclusively within our own store network around the world. You can visit our website to see the full list of our stores with opening hours and contact details at store.lifoti.com. If you have any further queries please do not hesitate to contact our Client Services where one of our dedicated Client Service advisers will be happy to assist you in the following countries: Australia, Brazil, Canada, China, France, Germany, Italy, Japan, Philippines, Singapore, Spain, Taiwan, Thailand, United Kingdom, United States, and New Zealand. Our Lifoti products are also available on amazon.com and store.lifoti.com
Lifoti goods collections are exclusively produced in our workshops located in Germany, United Kingdom and the United States. Manufacturing of our Ready-to-Wear collections takes place in United Kingdom and the United States. Our magazines are exclusively made in print workshops in USA, UK, Japan, Mexico, Germany, Australia, Spain, Brazil, Canada, Netherlands, Italy, France and Switzerland. In all of these workshops, the choice of the finest materials, experienced craftsmen and the extreme care devoted to all manufacturing phases of our items perpetuate and renew our tradition of excellence and refinement.
Lifoti offers a unique printing design service only for T-Shirt, Long Sleeve T-Shirt, Pullover Hoodie, Zip Hoodie, Sweatshirt, Tank Top, V-Neck and Raglan. This service is free of charge and can be requested via email to merch@lifoti.com. Should you require more information, do not hesitate to contact us.
Upon request, our craftsmen can customize Lifoti products, namely trunks, soft-sided luggage and a selection of accessories. If interested, do not hesitate to contact us.
Once you have chosen your products, add them to your cart by clicking on "Place in Cart". Fill in the delivery information: receiver’s name and address and select your delivery method. Complete the payment information. Review your order and submit it.
Lifoti will send you several emails during the order process to keep you informed about the different stages of your order.
Payments are accepted via credit card, debit card or PayPal with a valid United States or Canada billing address. Accepted credit cards: Visa, American Express, MasterCard, and Discover.
All transactions are secured and process by Paypal . Lifoti website is provided with an SSL encryption system to protect personal and payment data. Lifoti does not keep any credit card information.
This site is optimized for recent browser versions. Download the latest version of Internet Explorer. Download the latest version of Firefox. Minimum required configuration: Windows: Internet Explorer 9.0 or later Mozilla Firefox 31.0 or later Google Chrome 26.0 or later Mac OS: Safari 5.1 or later Mozilla Firefox 21 or later Google Chrome 27 or later IOS 5 and later Android 4.1 and later
When using a desktop or a laptop, we recommend that you optimize your display configuration. To modify display settings on a PC, click Start > Settings > Control Panel, then select “Display” and choose the “Settings” tab To modify display settings on a Mac, click Apple Menu > System Preferences > Displays Minimum requirements: Screen resolution: 1280 x 1024 pixels Screen colors: 16 bits
Lifoti has put very strict security measures in place on store.lifoti.com in order to guarantee your personal information. Thus, the Lifoti website is provided with an SSL encryption system to protect personal and payment data process by Paypal server. Lifoti does not keep any credit card information.
Everybody can navigate store.lifoti.com without registering personal information. However, a Lifoti website member agrees to be contacted with invitations to Lifoti events, information on the brand and its products or customer satisfaction surveys. Moreover, when placing an order, Lifoti collects all the data of the customer needed for the shipping and billing processes: name, addresses, email. Lifoti only provides the information needed to complete the order process, to its trusted third-party partners, namely bank institutions and shipping partners. Lifoti does not keep any credit card information.